Agent Care & Optimisation
The optimisation retainer that follows your automation build. We keep the agents we deployed improving — tuning, drift control and new edge-case handling — while your team runs them day to day.
Deployed AI agents aren't "set and forget" — the world shifts, edge cases appear and performance drifts if no one's watching. This is the lighter-touch retainer that keeps the agents we built for you sharp, while your team runs them day to day.
What you receive
Continuous tuning and refinement of your deployed agents
Drift and performance monitoring
Handling of new edge cases as they arise
Performance reporting against agreed metrics
How it works
No black boxes: every step ends with something you can see running, and you decide whether we take the next one.
Design & scope
We define the workflows, guardrails and success metrics, and design the agent or integration around them.
Build & integrate
We build in your environment, wiring the AI into the systems and data it needs — with logging and controls from the start.
Deploy & enable
We ship to production, stand up monitoring, and enable your team to run and extend it day to day.
“We were impressed by how easily our team connected with the developers. Their experience and alignment with our business goals allowed us to move through challenges swiftly and effectively.”
Who it's for
Teams running our agents
You've deployed automation we built and want it kept performing.
In-house operators
You run the agents day to day but don't want to own the tuning.
Growth-stage businesses
New edge cases keep appearing as you scale and need handling.
Ops leaders tracking metrics
You want performance held to agreed numbers, with reporting to prove it.
It's a light monthly retainer, not a rebuild — you keep control and we keep the agents improving. Distinct from full Managed AI-as-a-Service: this is for teams running their own environment who just want expert hands keeping quality up. Do Great or Do Nothing.
Related services
Prove it in 48h
Not sure this is the right starting point? We can build a working prototype of your problem in 48 hours. Retainer format — productized scope, clear deliverables, senior-led delivery. Book a scoping call or talk to us at /contact.