Our maintenance and support services include
Impressit support services apply to any kind of cloud-based and mobile applications built with PHP, JavaScript, and AWS stack.
Software incidents resolution
Product Integrations
Network connectivity
Product enhancement
IT operational costs optimization
Database service
Our partnership with the client is not limited to product development, delivery, and communication during the acceptance period. Impressit goes beyond that by offering ongoing maintenance service for digital products and solutions.
Impressit team has an in-depth experience of software maintenance and technical support and will help you run your business smoothly and make your system, website, or software product bug-free and ensure up-to-date features.
With Impressit you will have confidence in your software being available to its users 24/7 allowing you to focus on strategic assignments and business growth.
Why order technical support at Impressit
Best practices
We deliver custom solutions tailored to the individual needs of each client. Our teams have gathered extensive experience in technical support. Impressit offers software maintenance and technical support as a stand-alone service as well as an addition to the digital product development service.
Prompt response to your requests
Our team strives to close support tickets quickly for excellent customer satisfaction. Our target response time is 30 min with a 12 hour target fix time.
Predictable budgeting
With Impressit technical support services, our clients get clear maintenance budgets according to a fixed monthly fee.